The Nigerian Communications Commission, NCC, alleged midweek that the MTN network in Lagos area suffered a breakdown but the operator did not report the incident neither did it inform its subscribers about the failure in accordance with prescribed regulation on such matters.
According to reliable sources the Commission received complaints that MTN subscribers in the Lagos area had experienced protracted difficulties in the use of their phones and upon investigation, it found that the MTN’s switch was down, a situation which ought to be communicated to the Commission, and brought to the knowledge of the subscribers by the phone company.
A query issued to the Company and made public by the Commission said, specifically, that “It has (also) been brought to our notice that the MTN Switch in Lagos is down and MTN has neither informed its subscribers, nor communicated this unfortunate development to the Commission as required”. It demanded explanation.
The Commission warned that failure to respond as directed might result in invocation of its powers to sanction MTN appropriately.